Shipping policy

Shipping Policy

Thank you for shopping at SurfboardSign.com! Below is important information regarding how we handle shipping for your custom surfboard sign.
Processing Time

 

 

 

All of our signs are handcrafted to order, which means we require time to create your personalized item.

• Production time: 10-20 business days
• Orders are processed Monday through Friday (excluding holidays)

You’ll receive a confirmation email when your order is placed and a shipping notification with tracking information once your item is on its way.

 

Shipping Rates & Delivery

We offer free shipping across the United States.

• Standard shipping: 3–7 business days after productioN

We do not currently ship internationally.

Shipping Carriers

We primarily use UPS, FedEx, and USPS, depending on the destination and size of the package.

Lost or Damaged Packages

If your order arrives damaged or is lost in transit, please contact us within 3 business days of the delivery date.

Email us at [info@surfboardsign.com] with

• Your order number
• A description of the issue
• Photos (for damaged items)

We’ll work with you to resolve the issue promptly.

Address Accuracy

Please double-check your shipping address before submitting your order. We are not responsible for delays or lost packages due to incorrect or